Marlow Ford Named a 2025 Ford President’s Award Winner

March 2025 | Luray, Virginia: Marlow Ford is proud to announce that we have been officially recognized as a 2025 Ford President’s Award winner. This prestigious honor, presented by Ford Motor Company, recognizes dealerships that consistently deliver exceptional customer satisfaction in both sales and service. The Ford President’s Award is one of the highest honors a Ford dealership can receive. Each year, only a select number of Ford dealerships across the country earn this distinction, making it a meaningful achievement that reflects a dealership’s dedication to providing an outstanding customer experience. At Marlow Ford, earning the President’s Award represents the hard work and dedication of our entire team. Every member of our staff is committed to providing the highest level of service, ensuring that every customer interaction reflects our values of Innovation, Integrity, Community, Relationships, and Expectations.
“We are incredibly honored to receive the Ford President’s Award,” said J.W. Painter, General Manager of Marlow Ford. “This recognition reflects the dedication of our entire team and our commitment to putting our customers first. Every day we work to provide an experience built on trust, transparency, and exceptional service, and this award is a testament to the relationships we’ve built with our customers and community.”
What the Ford President’s Award Represents
The Ford President’s Award recognizes dealerships that demonstrate excellence across several important areas of performance. These include delivering exceptional customer satisfaction in both vehicle sales and service, maintaining strong overall dealership performance, and showing a consistent commitment to providing an outstanding ownership experience from the moment a customer walks through the door. Dealerships must meet rigorous standards set by Ford Motor Company, ensuring that customers receive the highest level of professionalism, transparency, and care throughout their entire journey—from purchasing a vehicle to maintaining it for years to come.
Earning the Ford President’s Award places a dealership among the most respected in the Ford network. It reflects a culture of teamwork, accountability, and dedication to customer-first service. Dealerships that receive this honor truly represent the best of the Ford brand, consistently delivering the quality, trust, and experience that customers expect when they choose Ford.
Thank You to Our Customers and Team
This achievement would not be possible without the trust and loyalty of our customers and the dedication of our incredible team. We are grateful to serve the Luray community and surrounding areas, and we remain committed to delivering the award-winning service our customers deserve. On behalf of everyone at Marlow Ford, thank you for allowing us to serve you. We look forward to continuing to exceed your expectations for many years to come.