My wife and I just purchased a certified Ram Big Horn from Marlow Motors. The Buying experience was by far... Read MoreMy wife and I just purchased a certified Ram Big Horn from Marlow Motors. The Buying experience was by far the best I ever had. The salesperson asked my wife and I if we minded coming back the next day to pick up the truck. They wanted to do a final detailing to the truck for us so it could be spotless. On the way home only blocks away from the dealership the front brake caliber seized up and started smoking 🚬. My wife and I turned around and drove back to Marlow Motors and asked if they could help us out.
The Sevice Department pulled our car right into the sevice bay, put up on the lift and started working on it....("WHO DOES THAT !")......
The salesperson went and helped out getting the final detailing done to the truck, and my wife and I were on our way home in our new truck.
Hard to ever expect this type of service, but to have it happen.... is BLISS! Read Less

Marlow has been absolutely amazing to us! This was by far the easiest and fastest car buying process we’ve ever experienced.... Read MoreMarlow has been absolutely amazing to us! This was by far the easiest and fastest car buying process we’ve ever experienced. 2 months into ownership my vehicle had a major issue (not Marlow’s or my own fault) that was covered under the Ford factory warranty and Marlow stepped right in and saved my car and my sanity! They hooked me up with a brand new 2021 Jeep as my rental and they even delivered my car to my job over an hour away when it was finished. Service advisors, Scott at the Front Royal location, and Darrell at the Luray location, were both amazing and put up with all of my pestering phone calls all the while staying sweet and helpful. I can’t recommend Marlow enough! Read Less

Kyle Dulapa, can answer all your questions on the spot. He knows his product and will help you find exactly what... Read MoreKyle Dulapa, can answer all your questions on the spot. He knows his product and will help you find exactly what your looking for. 5 year 100k warranty Nissan Titan XD it’s no joke. Read Less

great customer service and great people who work here...😊😊😊

Friendly, attentive to our needs and great customer service!

Tri state Nissan has the best costumer service, they took great care of my car got it back to me at... Read MoreTri state Nissan has the best costumer service, they took great care of my car got it back to me at the time they promised, also provided me with a great rental while I waited. Very friendly, nice people.
Kevin in the service department was very knowledgeable and answered any questions I had.
Thank you Nissan 😊 Read Less

Mike was great to work with in finding the SUV we were looking to purchase. Nissan has always got Good quality... Read MoreMike was great to work with in finding the SUV we were looking to purchase. Nissan has always got Good quality vehicles which are reliable. We are now on our third Nissan since 2013. We gave my son our Altima when we purchased our first Rogue and love it so wanted another Rogue. The Staff were all friendly and no no pressure to buy. Mike was very thorough in explaining and helping set up Bluetooth and date and time as well as all the safety features. Great experience all around. Read Less

Kevin from the Service dept was awesome! Kept us informed and explained the issue of oil filter case in detail.... Read MoreKevin from the Service dept was awesome! Kept us informed and explained the issue of oil filter case in detail. Very friendly! Read Less

If you are looking for a car and a great experience go to Tri-State Nissan. I wanted to purchase a used... Read MoreIf you are looking for a car and a great experience go to Tri-State Nissan. I wanted to purchase a used vehicle and it had to be brought to the dealer ship because it was in a different location. It was a nice car but then at the last minute and only an hour until closing my daughter decided her mom -me needed a brand new car which I got. Mike was amazing, so accommodating and great to work with. Thank you Mike for a wonderful experience. And also the behind the scene the finance team and maintenance team. What a great place!!!Carol Read Less

Yes they were awesome from start to finish ! Even now if I have any questions they always take good care... Read MoreYes they were awesome from start to finish ! Even now if I have any questions they always take good care of me ! Sadly I got scammed from an insurance person saying I had to pay more for bumper to bumper coverage , which I thought I had but I was there getting an oil change and had just worked a 10 hour shift , so I went a head and payed it then forgot about it then someone called me to remind me it was do , I was sleeping and told them I would take care of it well I woke up couldn’t find the number thank god because I called Tri state Nissan and talked to a really nice gentleman in finance department and he looked me up and I told him what was going on and he’s the one that told me that I was getting taken! So thank you so much Tri state Nissan ! Read Less

Great experience as always at the Tri-State service department. In and out fast and everything done to top notch standards. Thanks... Read MoreGreat experience as always at the Tri-State service department. In and out fast and everything done to top notch standards. Thanks to a true professional service writer Todd Kerns who always listens and offers solid suggestions. Read Less

great people great setvice

We didn't really want to wait there for over an hour so they offered there shuttle to take us somewhere and... Read MoreWe didn't really want to wait there for over an hour so they offered there shuttle to take us somewhere and they even called and came picked us back up when it was finished. They took us in for an oil change on such a short notice and washed my car, now it looks so shiny.. Thank you for such great customer service. Read Less

I had an amazing experience purchasing my new vehicle (first time). E.T. was amazing, he made me feel very comfortable with... Read MoreI had an amazing experience purchasing my new vehicle (first time). E.T. was amazing, he made me feel very comfortable with my options and my decisions. I never once felt any pressure during the entire process. Any question I had, which was a lot, were answered. Everyone there made me feel very welcomed and were wonderful! I highly, highly recommend giving this place a visit and ask for E.T. in sale or Ridge in service. I absolutely love my new vehicle!
Thank you all at Tri-State Nissan who helped me!!! Read Less

Had an amazing experience with Kyle purchasing my 2021 Nissan Rogue. He made the process smooth and easy! I’ve never felt... Read MoreHad an amazing experience with Kyle purchasing my 2021 Nissan Rogue. He made the process smooth and easy! I’ve never felt more comfortable purchasing a car. Kyle and the team here are highly recommended! Read Less

Friendly customer service, everything was explained to me in detail of the services provided. Always a pleasant experience. Waiting room... Read MoreFriendly customer service, everything was explained to me in detail of the services provided. Always a pleasant experience. Waiting room is always keeping so clean. Read Less

The service is great and the customer service is exceptional.

good service. very professional personnel. I always get excellent results.

My Sales Consultant, Vladimir Stanisavljevis, at Tri-State Nissan was very helpful in assisting me in purchasing my vehicle. He was very... Read MoreMy Sales Consultant, Vladimir Stanisavljevis, at Tri-State Nissan was very helpful in assisting me in purchasing my vehicle. He was very knowledgeable about each vehicle that I looked at, wasn’t “pushy” at all, and assisted me in each step of purchasing my vehicle. I would highly recommend that you check him out if you are looking to purchase a vehicle. Read Less

Just bought a new Gladiator. I couldn't be happier; the sales team made the process easy from start to finish.