To All Our Valued Customers,
With over 73 years’ history serving our community, we know the valuable role we play in supporting the people who protect and keep our community strong and healthy. At Marlow, we are taking active steps to ensure that we will be open, ready, and available to continue to service our customers during this time.
We’ve asked our team to think creatively about how we can continue to support our community while supporting each other. And we have taken proactive steps to protect our employees and customers. This includes adding measures to help prevent the spread of germs in our building, including, but not limited to, extra cleaning, use of gloves where appropriate, and the installation of extra hand sanitizing stations throughout our stores.
We have also taken steps to ensure that your visits to us are quick and efficient, so that you can spend less time at our dealership and more time where you need to be. For example, while schools are closed in the State of Virginia, we will be offering our service customers free vehicle pick-up and delivery for vehicles within 15 miles of our dealership.
Our sales departments will maintain normal hours and are ready to help. Further, if you are looking to purchase a vehicle, we remind you of the Marlow Express Purchase on-line purchasing option, which is located on our website. Here, we offer you a personalized digital shopping experience from the comfort of your home. Our team stands ready to assist you with any questions you have and to make your shopping experience a comfortable one.
Also, we will continue to provide the Valley’s longest service hours, from 6 AM until 10 PM Monday through Friday at Marlow Motor Company & Tri-State Nissan, and from 7 AM to 6 PM at Marlow Ford and from 8 AM to 4 PM on Saturday. As always, we can service all vehicles– no appointment necessary–whether you bought it from us or not. Just bring your car in, and we will be ready to help. In addition, keep your eye on our social media sites, as we will be offering special service discounts to health care workers and those on the front lines of this situation.
We are on a mission to be problem-solvers, and we are ready to do our part. We are open for business and you are always welcome. When you come and see us, we will greet you with a smile.
Service. Community-Minded. Honest. Innovative. Problem-solvers. Today, tomorrow, and every day. Since 1947. Marlow Automotive Group.
