See What Our Customer Are Saying About Us

At Marlow Auto Group, Customer Satisfaction Is Very Important To Us

When our customers provide us with feedback, we can learn about which areas we are excelling in, and do our best to keep delivering favorably in those areas. We can also learn about areas where our customers feel we could use improvement, and work to find new ways to enhance their customer experience.

Marlow Motor Company

  • I drove 8hours round trip from Pennsylvania and it was very worth it.the people at this place treat you like family... Read More

    Thug9030 . Avatar
    Thug9030 .

    positive review Top notch service from Maynard Leckie at Marlow Motors in Front Royal!
    To make a long story short, I've been waiting...
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    Shawn Smith Avatar
    Shawn Smith

    What a great experience and treated us we were important thank you I'll be back again.sales manager was great.

    Larry Sargent Avatar
    Larry Sargent

    positive review Rocky was great!!! Got me in and out very fast! Took great care of my mini. I will not take it... Read More

    Tammy Butler Avatar
    Tammy Butler

    positive review I wanted to give Rocky the service manager and Dave in service a huge shout out! On Friday I took my... Read More

    Mike Rickard Avatar
    Mike Rickard

    I brought my car in last minute for an inspection. They were all backed up but made sure that they got... Read More

    Nicole Smith Avatar
    Nicole Smith

    Had and awesome experience with the staff! Very friendly and down to earth. Will tell you straight up front if they... Read More

    Carol Combs Avatar
    Carol Combs

    positive review I was out running errands and my Jeep windows stopped working. They had worked fine all day but suddenly stopped.... Read More

    Denise Jane Hodson Avatar
    Denise Jane Hodson
  • positive review Very impressed with new service manager Rocky Jones. I had an issue with my truck and he made sure it was... Read More

    Andy Stiltner Avatar
    Andy Stiltner

    positive review Very Professional! I had a issue with my vehicle and the Service Manager Rocky personally took my vehicle had it fixed... Read More

    Shannon Roman Avatar
    Shannon Roman

    I have purchased vehicles at dealerships before and I have to say that the Marlow process has been the easiest and... Read More


    I’ll start off by saying that this dealership did not have to help me with my issue. I had bought a... Read More

    Miller Avatar

    I bought a new truck recently from Marlow Motors and had an excellent experience. Dustin was my sales consultant and... Read More

    Jon Godwin Avatar
    Jon Godwin

    Neal Powell was extremely helpful and knowledgeable in regards to jeeps and was excellent in helping us. The staff was... Read More

    Randy and Lisa Kniceley Avatar
    Randy and Lisa Kniceley

    positive review We were very impressed with our recent purchase of a 2010 Jeep Wrangler Unlimited at Marlow Motors in Front Royal. ... Read More

    Lisa Streets Kniceley Avatar
    Lisa Streets Kniceley

    Just bought my second used vehicle from Marlow and couldn’t be more pleased with the experience! Would recommend them highly for... Read More

    FroRoNik Avatar
  • Dustin and crew at Marlow were easy to work with, creating an easy going, no pressure environment. Car buying... Read More

    Joshua Oien Avatar
    Joshua Oien

    Dustin was an excellent salesman no pressure got me what car I was looking for , me and my wife have... Read More

    Renualdo Shields Avatar
    Renualdo Shields

    A few months ago, I sold my truck at Marlow. I wanted to offload my monthly payment. Roger, the sales manager... Read More

    Chris Avatar

    positive review I bought a 2018 Ram Dustin Was on point through the whole process will definitely recommend Marlow to friends and family... Read More

    Shaun Alkire Avatar
    Shaun Alkire

    positive review Great experience and welcoming atmosphere! Dustin was incredible to work with! Listened to my needs and wants and worked hard to... Read More

    Keli Shields Avatar
    Keli Shields

    positive review Awesome service by Scott! Cold temps dropped my tire pressure. In and out super quick! Thank you!

    Jennifer Condon Avatar
    Jennifer Condon

    Overall, I had a very positive experience purchasing my 2018 Jeep Grand Cherokee from Marlow. Dustin Lambert is a very capable... Read More

    Melissa Saffelle Avatar
    Melissa Saffelle

    positive review My experience there was great. The people are very kind. Great costumer service.

    Jennifer Clifton Avatar
    Jennifer Clifton
  • Ron Nicholson made the whole car buying process a pleasure. All the paperwork was completed quickly with no pressure at all.... Read More

    Cathy Keiter Avatar
    Cathy Keiter

    Bought a 2018 Dodge Ram from Lori Hertig. Great service and gave us a great deal. We will send... Read More

    Pam Whitmer Strosnider Avatar
    Pam Whitmer Strosnider

    So happy with my purchase! Thank you Ron and everyone else with Marlow Motors that helped with the purchase of my... Read More

    Alexandra Ritenour Avatar
    Alexandra Ritenour

    My wife and I just got our Jeep Wrangler and Charles, Maynard & JC were extremely helpful and patient with us.... Read More

    Dave Bowers Avatar
    Dave Bowers

    We just bought a 2018 dodge challenger. We want to thank Wade, Maynard, the service staff, and the detail... Read More

    Becky Harman Avatar
    Becky Harman

    I just bought my dream car a Ram 1500 from Marlow thank you Neal, Maynard, and JC for making this finally... Read More

    Melissa T. Vann-Combs Avatar
    Melissa T. Vann-Combs

    Very friendly. Worked with Lori. Bought a 2015 Mustang GT from their used lot. They worked with me on a minor... Read More

    Joshua Esposito Avatar
    Joshua Esposito

    Just bought a 2016 Jeep Wrangler Willys! Great service from the the entire staff!

    Michelle Koontz Avatar
    Michelle Koontz
  • We had a great experience with Marlow Motors when we purchased our 2018 Durango last week. Wade did a good... Read More

    Brenda Kitzmiller Kelbaugh Avatar
    Brenda Kitzmiller Kelbaugh

Tri-State Nissan

  • Frank Hibbard was very helpful, kind, courteous and professional handling the sale of my Rogue .I am happy with the purchase... Read More

    Sandy George Avatar
    Sandy George

    I bought my 2015 Nissan Sentra in December 2015 from Tris-State Nissan and had a wonderful experience then; and so when... Read More

    Jessica MacBeth Avatar
    Jessica MacBeth

    Purchased a 2016 Nissan Altima on October 5th. The process went well. Thank you Alexa Jordan for your professionalism, honesty, patience... Read More

    Ollie Henson Avatar
    Ollie Henson

    My husband and I went car shopping at Tri-State Nissan to look for our new vehicles.
    Frank Hubbard welcomes us and...
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    Arlene May Avatar
    Arlene May

    I would most def. come back to have any work done on my Nissan. Everyone was great and very... Read More

    Timothy McClung Avatar
    Timothy McClung

    i just recently bought a 2016 Nissan Rouge from there and Eric was very professional and very nice. He was willing... Read More

    Faith Howard Avatar
    Faith Howard

    positive review Our Salesperson Wendy was so very attentive. I originally contacted her for another vehicle, but it was sold. She kept in... Read More

    Bill Verrill Avatar
    Bill Verrill

    positive review Purchased a new 2019 Frontier and a pre-owned 2016 Hyundai. Both were great deals. No hassle and great customer service. Our... Read More

    Tim Weir Avatar
    Tim Weir
  • Bob is a great asset. I bring in my Tesla, he makes me really confident every time they are going to... Read More

    Hamilton Turner Avatar
    Hamilton Turner

    Excellent customer service from the "service team"! I was very impressed with the technician that service my car; he was... Read More

    Walter J Roberts Avatar
    Walter J Roberts

    Kevin, the gentleman that I mainly spoke to, was great! He was friendly and informative. We asked for some explanations and... Read More

    Mary Butler Avatar
    Mary Butler

    positive review Friendly staff great prices

    Tammy Beale- Haas Avatar
    Tammy Beale- Haas

    positive review The sales staff did a great job finding me the truck I needed, and really giving me a great deal. I... Read More

    Alexander Manzo Avatar
    Alexander Manzo

    positive review George turner went above and beyond our expectations. Made the process better by not being pushy and making me and... Read More

    Quayvon Doleman Avatar
    Quayvon Doleman

    positive review Frank was super helpful and made sure I got a great deal on my purchase. He was very knowledgeable and polite.

    Isis Parada Avatar
    Isis Parada

    positive review I recently purchased a Nissan Kicks from Tri-State/Eric Thomas. He worked very hard to get me the deal I wanted.... Read More

    Sandee Haymond Pangle Avatar
    Sandee Haymond Pangle
  • Just bought a new Frontier today. Alexa, my salesperson, could not have been more professional. All round a great... Read More

    Michael Dorsey Avatar
    Michael Dorsey

    positive review We are repeat customers. A year and a half ago our son bought his first new truck. With Sales Consultant Tony... Read More

    Kim Sauers Rahilly Avatar
    Kim Sauers Rahilly

    Vladimir was absolutely fabulous. He was kind, courteous and an overall joy to work with. I liked how he gave us... Read More

    Cory Weaver Avatar
    Cory Weaver

    positive review Sales consultant George Turner was a pleasure to work with! He was very personable and not pushy at all which is... Read More

    Ben Ashlock Avatar
    Ben Ashlock

    positive review Renee is so amazing and helpful. I am so glad I got my first car here !

    Alexis Costello Avatar
    Alexis Costello

    positive review Great place for state inspection! Comfortable waiting area and friendly people! Several inspectors on duty means little wait time. Thanks... Read More

    Patrick Bailey Avatar
    Patrick Bailey

    positive review We just purchased another car here and would recommend Tri-State Nissan for their professional sales team and their amazing manager!

    Krista Kyker Avatar
    Krista Kyker

    positive review This was my first time at Tri-state and it was the best car buying experience I've had, and trust me, I've... Read More

    Laura McIntosh Avatar
    Laura McIntosh
  • positive review Thank you to everyone that helped with the process. The best experience I’ve had at a dealership in the tri-state area.... Read More

    Trevor J Alexander Avatar
    Trevor J Alexander

    positive review Simply the best service dept! I live in Florida but stop here when I'm in the area for service. Kind,... Read More

    David Fletcher Avatar
    David Fletcher

    positive review Wendy was awesome and went smooth and fast.

    Mike Vickers Avatar
    Mike Vickers

    Just purchased my second Nissan from this location, a Nissan Pathfinder Platinum, Paul was our salesperson and he was... Read More

    Kerry Anderson Avatar
    Kerry Anderson

    positive review Bought my 2012 Titan new, never had any issue other than the battery going bad ,but it was covered under... Read More

    Kerry Anderson Avatar
    Kerry Anderson

    positive review Wonderful experience with a Vlad.... he was kind courteous and respectful of our needs making sure to get our payment where... Read More

    Michelle Saville Warnick Avatar
    Michelle Saville Warnick

    positive review I had a very pleasant experience there! The staff, whoa! They are ALL so kind and soft spoken! The atmosphere was... Read More

    Oliver Utt Avatar
    Oliver Utt

    positive review I know they have the best in your team, An awesome young lady Renee Durant who loves Nissan and is convinced... Read More

    Regina Durant Avatar
    Regina Durant
  • Frank Hubbard was a FANTASTIC resource and asset in my car purchase. He was courteous, friendly, and stayed true to my... Read More

    Maryssa Walker Avatar
    Maryssa Walker

    I would like to start off by saying our salesman, Paul, was great!

    The day prior to visiting this store, we went...
    Read More

    amc6793 . Avatar
    amc6793 .

    So first let me explain that the car buying process was fairly quick and easy. My salesperson was great and answered... Read More

    Melissa Brooks Avatar
    Melissa Brooks

    positive review I worked with ET on purchasing my 2014 Dodge Journey. He was respectful and very helpful along the way. It's great... Read More

    Hannah Franchesca Avatar
    Hannah Franchesca

    I had been shopping for a used truck at first and looked at all brands before deciding on the Nissan Titan... Read More

    Ronnie Jenkins Avatar
    Ronnie Jenkins

    positive review Great service! very welcoming and family-friendly environment. Big thanks to Philip Breeden for all the help with buying a SUV we... Read More

    Lindsay Kwak Avatar
    Lindsay Kwak

    positive review Just purchased a 2019 Nissan Rogue & love everything about it! Our experience at Tri State Nissan was great! Frank Hubbard... Read More

    Allison A. Brown Avatar
    Allison A. Brown

    positive review Hello everybody I would like to recommend tristate Nissan to everyone because of their great customer care and experience .they treat... Read More

    Chris Nickens Avatar
    Chris Nickens
  • Our overall experience was great. I purchased a 2018 Nissan Maxima Platinum. Eric was our salesman he was very... Read More

    Janice Woodruff Avatar
    Janice Woodruff

    positive review Chris and Mary made buying a car as painless as possible, even with us having three kids with us. I would... Read More

    Megan Michelle Peacemaker Avatar
    Megan Michelle Peacemaker

    positive review Kevin at tristate Nissan in the service dept is awesome

    Mildred Reid Avatar
    Mildred Reid

    Charles Lofton was a excellent salesperson. No pressure. Answered all questions even if I called in back in with... Read More

    Bernard and Linda Guy Avatar
    Bernard and Linda Guy

    positive review The staff is super nice and Chris was amazing. Thank you Chris for making the process bearable.

    David N Tiffany Lidie Avatar
    David N Tiffany Lidie

    I started with an online request and dealt with Frank who arranged a meeting time, Frank was tied up and very... Read More

    Jerome Avatar

    Eric Thomas was an excellent sales man. We appreciated Eric's no pressure approach. We explained what we were shopping... Read More

    Steve Avatar

    Eric Thomas was an excellent sales man. There was no pressure. Explained everything in detail through the whole process. Would... Read More

    Tri state nissan Avatar
    Tri state nissan
  • Bought a new and used car from them. The prices listed on their website are what you can expect to pay.... Read More

    Nick Avatar

    I found a car I like and bought it from TriState Nissan, it has been a smooth, pain-free process. Frank Hubbard... Read More

    Jerry Liu Avatar
    Jerry Liu

    We recently purchased a new 2018 Nissan Rogue Sport and Wendy Conlon assisted us in our decision. Wendy was wonderful, she... Read More

    Vanessa Tevalt Avatar
    Vanessa Tevalt

    Eric Thomas was my salesman. He knew exactly what I wanted and he listened rather than trying to sell me something... Read More

    AmPharoah Avatar

    positive review I bought a Nissan Rogue mid September due to my car of 5 years going out in July! I casually was... Read More

    Mykera Days Avatar
    Mykera Days

    I bought a Nissan Rogue. Chris Malone was my sales rep. It was a wonderful buying experience. Chris... Read More

    Sandra Lawson Avatar
    Sandra Lawson

    We purchased a new Altima 2019. Wendy our sales person and the finance department were the best. My experience there was... Read More

    Teresa M Avatar
    Teresa M

    Pretty painless process we came from 2 hrs away Tristan nissan was only dealer within 2 hrs that had the car... Read More

    Joe Avatar
  • My salesperson was excellent. Very knowledgeable and friendly. If I were to buy a car again I would do it from... Read More

    Debborah Anne Hamilton Avatar
    Debborah Anne Hamilton

    Zach was great. He was professional, friendly and listened to us. We will be Recommending him to all our friends. Very... Read More

    Charlie Avatar

    Kind of felt like the game show deal or no deal . Buyers have a budget and a price in mind... Read More

    tired and underpaid Avatar
    tired and underpaid

    positive review We had an excellent sales person who let us know all our options with the different Nissan Rogues and gave us... Read More

    Tammy Thorne Wratchford Avatar
    Tammy Thorne Wratchford

    Recently purchased a sticker 2018 Nissan Rogue from Tri-State Nissan. Wow, what an experience! Zach Rivenbark was my salesman and he... Read More

    Ricky A Catlett Avatar
    Ricky A Catlett

    It was certainly a pleasure to deal with Mr Frank Hubbard both on the phone and in person. He was very... Read More

    Kathy Spencer Avatar
    Kathy Spencer

    positive review We were very pleased with Wendy Conlon and the service we received. We love our Kicks!!! Would definitely recommend our friends... Read More

    Sara Kerr Avatar
    Sara Kerr

    Had a very excellent experience from talking on the phone to meeting in person to driving home with the vehicle .... Read More

    GHWelch Avatar
  • My wife and I were very impressed with Frank Hubbard as a salesperson. He was very personable, polite and helpful.... Read More

    Patty and Denny S. Avatar
    Patty and Denny S.

    Worked with Tony to be in and out within two hours. Got what I wanted and worked quickly to get it... Read More

    DanielWV Avatar

    Paul Bynum and I closed the deal (including all paperwork) within a couple of hours. This was a very pleasant... Read More

    Frontier Driver for Life! Avatar
    Frontier Driver for Life!

    It was not bad and Tony was wonderful he gave us a tour of the dealership he helped me... Read More

    James Beutler Avatar
    James Beutler

    positive review Good service sales are very nice explain all the details

    Gigi Law Avatar
    Gigi Law

    positive review I started speaking with Catherine Holiday. She was very helpful, kept in touch with me answered all of questions promptly.

    They honored...
    Read More

    Shanae Simmons Avatar
    Shanae Simmons

    positive review honesty and the up front approach in answering questions.

    Aaron Suleske Avatar
    Aaron Suleske

    Because they believe in second chances and have faith in people who have hard times

    Mae Jenkins Avatar
    Mae Jenkins
  • positive review I want to thank the staff at Tri-state Nissan for all the help with my purchase from Wendy my sales... Read More

    Steven H Cook Avatar
    Steven H Cook

    The Service Department is the absolute best. My daughter bought a car from a private owner and it had a... Read More

    Susan Kerfoot May Avatar
    Susan Kerfoot May

    Amazing vehicle selection with helpful, personable staff. Ask for Zach - he is awesome! I purchased a beautiful, bright... Read More

    Belinda Crites Avatar
    Belinda Crites

    We called on Saturday at noon of Memorial weekend as we were traveling from TN to PA because my husband thought... Read More

    Ashlee Gemmer Redmond Avatar
    Ashlee Gemmer Redmond

    Greg Strosnider is an AMAZING individual to deal with and I will NEVER buy from another dealer because he was the... Read More

    MommaLisa Wheeler Avatar
    MommaLisa Wheeler

    My fiancé and I just purchased a car from here and the service was amazing! Our salesman couldn’t have picked a... Read More

    Alishia Mitchell Avatar
    Alishia Mitchell

    We are so thankful for Tri-State Nissan! Our car dealer, Tony & his co workers helped us out soooo much. Not... Read More

    Cassandra Renzy Avatar
    Cassandra Renzy

    Salesman Tony Abuassi was awesome. He worked hard to find me the best deal and even saved me some money on... Read More

    Ron Counts Avatar
    Ron Counts

Marlow Ford

  • Great dealership. Takes care of their customers 100%. I can leave feeling like everything has been done and done well.

    Angela Breeden Avatar
    Angela Breeden

    positive review they did an amazing job getting us into our new van for a great price thank you jw and eddie!

    Stephanie Dawn McWilliams Avatar
    Stephanie Dawn McWilliams

    We bought a new car here and it was one of our few great experiences. From the sales person to the... Read More

    James Kelly Avatar
    James Kelly

    positive review The service department takes time to explain recommended repairs and why, and I appreciate that, rather than just a "You need... Read More

    Sarah Smith Kujawski Avatar
    Sarah Smith Kujawski

    This was the first time I had been to Marlow Ford. J.W. Painter showed me several vehicles and although they... Read More

    Patricia Jones Avatar
    Patricia Jones

    Joe was a huge help and guided me to the best car to fit my needs! If you ever need a... Read More

    Darren Broyles Avatar
    Darren Broyles

    positive review terrific staff, took great care of us. thanks!

    Bill Ruddy Avatar
    Bill Ruddy

    My family have always had a great relationship with Marlow Ford
    Read More

    Grayson CofC Avatar
    Grayson CofC
  • I am a bread man in the Shenandoah Valley. I came over the mountain and smelled something burning thought it... Read More

    Kristen Adams Avatar
    Kristen Adams

    positive review I had a flat tire while visiting Luray. I pulled in Marlow Ford and got 1st class treatment. They checked my... Read More

    Daniel Smith Avatar
    Daniel Smith

    Traveling through the area and developed a brake problem. Appreciate so much how quickly they repaired our vehicle and at a... Read More

    George Losch Avatar
    George Losch

    Everything about our experience was first class. We loved working with Eddie - he was knowledgeable and a great source... Read More

    Denise Doyle Avatar
    Denise Doyle

    Our sales representative went to great lengths to see that we got exactly the car that we wanted. And all... Read More

    Jeff Jansen Avatar
    Jeff Jansen

    Went in with reasonable expectations and came out with the vehicle I wanted in the price range I could afford. Can’t... Read More

    Marvel Fan Avatar
    Marvel Fan

    positive review Joe, Jimmy, Chris and the entire staff helped me get a new car after my terrible car accident that totaled mr... Read More

    Lisa McQuail Avatar
    Lisa McQuail

    positive review Just bought a 2017 ford transit 15 passenger van from salesman Eddie Davis. He was the most polite, professional, thorough salesman... Read More

    Tracey Sharpe Avatar
    Tracey Sharpe
  • positive review A big Thank you to Chris and Joe at Marlow Ford for my car purchase today! Made me so happy on... Read More

    Bri Dean Avatar
    Bri Dean

    positive review The staff at Marlow Ford in Luray is awesome! They have great inventory and the best customer service.

    Mary Carroll Avatar
    Mary Carroll

    Big THANK YOU to Tony my salesman and Ben. The GM. THEY ARE AWESOME!! Got me into the car I wanted... Read More

    Cindy Ward Cochran Avatar
    Cindy Ward Cochran

    positive review Extremely happy with my new car. The service and staff were great, I highly recommend.

    Michaela Nichols Avatar
    Michaela Nichols

    We just purchased a used Nissan Rogue at Marlow in Luray. So far we love it..The staff were excellent and... Read More

    Darlene Jenkins Southers Avatar
    Darlene Jenkins Southers

    Awesome service! Got great deals. Huge thanks to Eddie Davis, tony, jennifer, and the boss man. Thank you guys so much.... Read More

    Kelly Randall Avatar
    Kelly Randall

    We were really impressed with Marlow, we got the exact car we were looking for at a very fair price. In... Read More

    Chris Payne Avatar
    Chris Payne

    We shopped online and found the perfect car here, even greater pricing...they believe in selling quality vehicles at a lower price... Read More

    Kathy Shifflett Avatar
    Kathy Shifflett
  • Perfect buying experience. Thank you Penni! Customer Service was excellent. Considerations were made for my husbands health conditions. You can't go... Read More

    Deborah Moomaw Avatar
    Deborah Moomaw

    I had a great experience. Drove off the showroom floor with a brand new 2016 Ford Transit Connect Wagon. Pennie Sue... Read More

    Jacob Leonard Avatar
    Jacob Leonard

    We had a great buying experience at Marlow in Luray! Thank you Penni and Danny for helping us purchase the perfect... Read More

    Renee Beahm Fadeley Avatar
    Renee Beahm Fadeley

    Good people to work with. Went out of their way to get me the F150 I wanted and took care... Read More

    Morgan Saeler Avatar
    Morgan Saeler

    They've been really good to us through this whole process. Shout out out to Penny and Ben.

    Matthew Dovel Avatar
    Matthew Dovel

    The people there are really nice one day I'll go there and buy a Mustang or a f150.

    David McGuire Avatar
    David McGuire

    Could not have asked for better service and understanding from the staff. Above and beyond the usual call of duty.

    Louella Ann Avatar
    Louella Ann

    i just bought my 2016 ford edge and everyone was so great Penny came out paired my phone and sat with... Read More

    Dora Cabezas Avatar
    Dora Cabezas
  • wonderful experience.
    excellent service
    appreciated all the attention,especially from eddie

    Wanda Darr Avatar
    Wanda Darr

    Could not thank Marlow Ford enough for their assistance and excellent customer service today! I would go to this hometown dealership... Read More

    Katie Renee Grimley Avatar
    Katie Renee Grimley

Marlow Motor Co

707 N Commerce Ave
Front Royal, VA 22630

Tri-State Nissan

1230 Millwood Pike
Winchester, VA 22602

Marlow Ford

1021 US Highway 211 West
Luray, VA 22835

Commercial Vehicles

Serving Winchester
Front Royal &